The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World, Hardcover

de: Fred Reichheld

 

Publicat de: Harvard Business School Press

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General
Anul 2011
Autor Fred Reichheld
Categoria Customer Relations
Cod de bare 9781422173350
Editie Hardcover
Editura Harvard Business Review Press, Harvard Business School Press
Dimensiuni 236 x 162 x 30
ISBN 1422173356
Limba Engleza
Pagini 290
Format Cartonata

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